You are in the right place, how to resolve issues step by step.
Can’t take photo or shoot
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Check if TF card is full or being locked.
Stop recording automatically while recording videos
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Because of huge HD files, please use high-speed TF cards compatible with SDHC to improve transmission.
High-speed TF cards comes with C4, C6 or C10 mark.
File error pops up during playback
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This is because there was error when the file was saved. Please just format the TF card by using camera (Recorded files will disappear).
No image displays on HD TV
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Check if the AV and HDMI cable are connected properly, or whether the TV is set to proper AV and HDMI status.
Images and videos are blurred
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It’s probably because there might be dust, finger print on the lens, clean the lens with lens paper before using the camera.
When shooting sky ,water scenes, the images are very dark
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This is because of strong scene contrast which will severely affect the camera’s auto exposure effects. Under these scenes, sensitivity needs to be adjusted to correct the camera’s exposure figures.
In cloudy, indoor lighting scenes, poor color performance
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Please adjust white balance depending on specific scenes.
There are horizontal stripes in images
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This is because light frequencies were wrongly set. Please just set it to be 50Hz or 60Hz according to your local power frequency.
